Symptoms:
When installing Andica Software, the wizard downloads and starts Installing Microsoft .NET Framework 4.0
Full (Web Download) through InstallShield wizard. This process takes a long time to complete.
Cause:
The InstallShield Wizard installing Andica Software, will download and install Microsoft .NET Framework 4.0
Full (Web Download).
This occurs when the computer onto which Andica Software is being installed does not have Microsoft .NET Framework 4.0 installed on it.
Andica Software required Microsoft .NET Framework 4.0, which is usually installed on most Microsoft Windows OS (including Microsoft Windows 7 to Windows 10)
Some reasons why a Windows OS may not have Microsoft .NET Framework 4.0:
- An out of date Windows OS (such as Windows XP or Vista) which is not supplied with Microsoft .NET Framework 4.0 as standard, or
- Windows updates for Microsoft .NET Framework 4.0 have not been installed, or
- Microsoft .NET Framework 4.0 on the computer has been corrupted or removed.
- Microsoft .NET Framework 2.0, 3.5 and 4.0 Features have been turned off (disabled) in Windows Control Panel - Programs - Programs and Features.
Solution:
Let the InstallShield Wizard download and install Microsoft .NET Framework 4.0
(This can take some time to complete)
Installer message does suggest installation of Microsoft .NET Framework 4.0.
- Close all the programs
Download and install Microsoft .NET Framework 4.0
- Follow Microsoft Installer prompts to complete installation
Once installation of Microsoft .NET Framework 4.0 is complete,
you may need to restart your computer, install or open Andica Software.
You should also be able to find other solutions for this issue on Microsoft website and the internet.
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if in doubt you must consult a qualified system engineer. Any web links provided to third party website are for your reference, we do not have any control on the validity and content on those websites.
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